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Keelbase

Support

Help and support routes for KeelBase users.

For crew members

Contact your boat administrator first for account access, task assignments, incorrect component data, service history corrections or crew permission changes.

For boat administrators

For account, billing or technical questions that your workspace can't resolve, email support@keel-base.com. Please include your boat name and a short description so we can help quickly.

Emergency use

KeelBase is not an emergency communication system. Do not rely on it as the only source for safety-critical instructions, distress communication or vessel emergency procedures.